Atlanta: (404) 851-8740. M-F: 7:30a – 3:15p | Forsyth: (770) 844-3800. M, T, Th, F: 7:30a – 3:15p. Closed Wednesdays | www.creditunion@northsidefcu.com

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Privacy Policy

June 8th, 2020 by

Northside Federal Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members’ privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at (404) 851-8740.

Information We Collect and Disclose About You

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms;
Information about your transactions with us or others;
Information we receive from a consumer reporting agency;
Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.
We may disclose all the information we collect, as described previously, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.

In order to conduct the business of the credit union we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Northside Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do to Help Protect Your Privacy

Northside Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

Access to Third Party Sites / E-mail

Links to other Web Sites and/or e-mail addresses are provided solely as a convenience to our members and other customers. Northside Federal Credit Union has no control over these sites/addresses; and the Credit Union shall have no responsibility or liability relating to any access to such sites or communications between you and such Third Parties. In addition, Third Parties are not covered by Northside Federal Credit Union’s privacy or other policies; and the Credit Union is not responsible for the privacy practices or the content of Third Party Sites. Northside FCU Web Site may also contain links to other web sites owned, operated by, or affiliated with the Credit Union (“Affiliated Sites”). Affiliated Sites are also not governed by Northside FCU’s privacy or other policies; and you are advised to review the privacy statement applicable to each Affiliated Site you visit.

Products / Services Offered By Third Parties / Affiliates

Any financial, investment, warranty, credit insurance or other products or services (“products”) which are provided by third parties or any affiliates are not products of Northside Federal Credit Union. If the purchase of same is facilitated by or through Credit Union financing such is merely a convenience to the borrower(s) and is in no way creates any contractual or other relationship between the borrower(s) and the Credit Union with regard to any such products. Any rights, obligations or claims with regard to such products shall be solely and exclusively by and between the party providing such products as may be set forth in any applicable contracts, agreements or otherwise, and Northside Federal Credit Union shall have no obligations, responsibilities, duties, or liabilities whatsoever regarding same.

If you have questions concerning this notice, please do not hesitate to call us – we are here to serve you.

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Main Office

980 Johnson Ferry Road
Suite 190
Atlanta, GA 30342
Phone: (404) 851-8740
Fax: (404) 845-5033
Hours: M-F 7:30a – 3:15p
www.creditunion@northsidefcu.com

Forsyth Office

1200 Northside Forsyth Drive
Building 1100 – 2nd floor
Suite 200
Cumming, GA 30041
Phone: (770) 844-3800
Fax: (770) 844-3801
Hours: M,T,Th, F 7:30a – 3:15p Closed Wednesdays
www.creditunion@northsidefcu.com

Loss Payee and Lienholder Information

Loss Payee is:
Northside Federal Credit Union

Loss Payee Address is:
Northside Federal Credit Union
980 Johnson Ferry Rd, Ste 190
Atlanta, GA 30342

Lienholder is:
Northside Federal Credit Union

Lienholder Address is:
Northside Federal Credit Union
980 Johnson Ferry Rd, Ste 190
Atlanta, GA 30342

Privacy Policy | TIS Disclosure | Fee Schedule

Northside Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (404) 851-8740. All products and services available on this website are available at our credit union office. Your savings are federally insured for $250,000.00 by National Credit Union Administration.

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